Privacy Policy

Last updated: 2026-06-11

AI Solve Quiz ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights. By using the AI Solve Quiz Chrome extension or website, you agree to this policy.

1. What We Collect

1.1 Account Information

When you sign in with Google, we receive and store your Google account ID, email address, display name, and profile picture URL. We also record the IP address used at sign-up for abuse prevention.

1.2 Usage Data

We log metadata about your AI explanation requests: the question type (e.g., multiple-choice), which AI model was used, token counts, response latency, and whether the request succeeded. Our audit log also retains a short, truncated copy of the answer so a repeated request can be served without charging you twice. We do not store your question images, the full question, or the AI-generated explanation. The cropped image is processed transiently to generate your answer and is discarded after the response is delivered.

1.3 Screen Capture — What Leaves Your Device

AI Solve Quiz only captures the screen region you explicitly select. That region is cropped on your device, and only the resulting image is sent to our backend — your full screen, your other tabs, and the rest of the page are never captured or transmitted. The cropped image is forwarded to Google Gemini to generate your answer and is not retained by us after the response is delivered.

1.4 Billing Data

We store records of your PayPal subscription and add-on purchase transactions (amounts, dates, PayPal IDs) for billing and credit management. We do not store payment card details; all payment processing is handled by PayPal.

1.5 Credit Ledger

We maintain an audit ledger of credit transactions (grants, consumption, refunds). These records contain no question content.

2. How We Use Your Data

• To authenticate you and manage your account.
• To process AI explanation requests and deduct the appropriate credits.
• To manage billing and subscriptions via PayPal.
• To detect and prevent abuse (e.g., fraudulent credit farming).
• To monitor system health and diagnose errors via Sentry.

3. Sub-Processors

We share data with the following third-party sub-processors to operate the service:

• Google — Gemini API (USA): receives the cropped screenshot image of your selected question region to generate the answer and explanation. The image is sent inline for processing and is not stored by AI Solve Quiz. See Google's Privacy Policy.
• Google — Sign-In (USA): provides authentication via Google OAuth 2.0. We receive your Google account ID, email, display name, and picture. See Google's Privacy Policy.
• PayPal (USA): processes all payments (PRO subscriptions and add-on packs). We share your email and transaction amounts with PayPal to initiate and manage payments. See PayPal's Privacy Policy.
• Sentry (USA): receives error and performance events from our backend for error monitoring and diagnostics. We configure Sentry to strip request bodies, question images and text, and any secrets before transmission. Error events contain no question content.

4. Data Retention

• Account data: retained until you delete your account.
• Credit ledger and payment records: retained in de-identified form even after account deletion for financial record-keeping.
• Session tokens: expire after 30 days (refresh tokens have a 30-day rolling TTL).
• Webhook event records: automatically deleted after approximately 90 days.
• Rate-limit records: automatically deleted after each window expires.

5. Cookies and Storage

The AI Solve Quiz Chrome extension stores your session tokens in Chrome's local extension storage (not browser cookies). The student portal (app.aisolvequiz.com) uses session storage in your browser. We do not use tracking cookies. See our Cookie Policy for more detail.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete the personal data we hold about you. To exercise these rights, contact us at the address below.

7. Account and Data Deletion

You can delete your AI Solve Quiz account at any time from the student portal (app.aisolvequiz.com → Account → Delete Account).

Deleting your account will automatically cancel any active PayPal PRO subscription before your data is anonymized. This prevents future billing charges. You will not be charged again after deletion. Credits already granted are not refunded; any remaining credits are lost upon deletion.

Upon deletion, we anonymize your account: your email address, profile picture, sign-up IP, and Google account ID are cleared. A de-identified tombstone record is retained for fraud prevention. Credit ledger and payment records are retained in de-identified form.

If you believe your data has not been deleted within a reasonable time after a deletion request, contact us at the address below.

8. Security

All data in transit is encrypted via HTTPS. Our database uses TLS and SCRAM-SHA-256 authentication. Secrets (API keys, JWT signing keys) are managed as environment secrets and never hardcoded or logged. We do not log question text or personal identifiers beyond what is required for abuse prevention.

9. Children's Privacy

AI Solve Quiz is not directed at children under 13. We do not knowingly collect data from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date above. Continued use of AI Solve Quiz after an update constitutes acceptance of the revised policy.

11. Contact

Questions about this Privacy Policy or data deletion requests may be directed to: [email protected]